Loomi

Privacy Policy

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1. Information we collect

Loomi collects account information (such as a parent or guardian's email address), child profile details provided to personalize stories (such as a first name and age range), and optional photos used to generate story characters.

2. How we use information

Information is used to generate personalized stories, illustrations, and narration; to save a family's story library and preferences; and to operate, maintain, and improve the app.

3. Children's privacy

Loomi is designed to be used by children under the supervision of a parent or guardian, who creates and manages the account. We do not knowingly collect personal information directly from children without verifiable parental consent, and Loomi does not include advertising or open-ended chat features for children.

4. Data storage & security

Story content, profiles, and uploaded media are stored using industry-standard cloud infrastructure with access controls in place. We retain data only as long as needed to provide the service or as required by law.

5. Third-party services

Loomi uses third-party providers to generate story text, illustrations, and narration audio. These providers process content solely to deliver Loomi's features and do not use it for their own advertising.

6. Your rights & choices

Parents and guardians can review, update, or delete their account and child profiles from within the app, or by contacting us directly using the details below.

7. Contact us

Questions about this policy can be sent to hello@loomi.app.